How can I prepare for my appointment?
Patients should bring a list of any medications they are taking, as well as their insurance cards when they come in.
When should I come in for special or sick visits?
Patients should make additional visits to the appropriate department if they have any of the following symptoms for more than three days: fever, pain, headache, sore throat, cough, nausea/vomiting, diarrhea, vaginal or penile discharge, or irregular periods. They can also come in for contraception issues, and pregnancy testing.
What should I do in case of emergency?
If patients have an emergency that cannot wait until the following business day, they should go to the nearest emergency room, immediately. For non-urgent care, they can call for an appointment the next morning.
What other areas of medicine should I know about to stay healthy and enjoy life?
Dentistry | Family Medicine | Obstetrics & Gynecology | Pediatrics (including Adolescents) | Prevention & Primary Care (including Behavioral Health, Hepatitis C, HIV and Subaxone for treatment of addictions) | Optometry & Podiatry | WIC. In addition, our Pharmacy & Lab offer on-site services for your convenience.
What are my rights as a patient receiving care at Jordan?
Patients of Anthony L. Jordan Health Center have many rights which are fully listed in our patient's rights document. These rights, revised in June 2009, include, in part, the right to: (A) Receive services without regard to age, race, color, sexual orientation, religion, marital status, sex, national origin or sponsor; (B) Be treated with consideration, respect and dignity including privacy in treatment; (C) Be informed of the services available at the center; (D) Be informed of the provisions for off-hour emergency coverage ...
What is your Privacy Policy?
Our policy is to provide confidential healthcare. What the patient says stays between him/her and the provider. However, in the best interests of the patient, if he or she is in danger, we will let the guardian know what is happening.
What is your HIPAA Privacy Notice?
Jordan Health Center is committed to maintaining the privacy of your protected health information, which includes information about your medical condition and the care and treatment you receive from the Center and other healthcare providers. Read The Full Notice (PDF, 65K)
What is Bridges to Wellness?
Bridges to Wellness/Puentes a la Salud is a resident driven initiative which uses a collective visioning process to improve personal and community health in northeast Rochester. Areas of focus include: Public and Personal Safety, Personal Development, Community Pride and Identity, and Mobility and Transportation. For more information, please visit their Facebook page, email btw@jordanhealth.org or call (585) 423-2810.
