Hours of Operation
Anthony L. Jordan Center
Tues. 9-11:30am / 1-4pm
Fri. 9-11:30am / 1-4pm
Woodward Center
Mon. 8:30-11:30am / 5-9pm
Tues. 8:30-11:30am
Wed. 8:30-11:30am / 1-4pm / 5-9pm
Fri. 9-11:30am / 1-4pm
Treatment Adherence Counselors serve patients newly diagnosed with HIV, patients considering treatment, and patients needing support to obtain and maintain viral load suppression. Viral load suppression is defined as the virus being less than 200 copies/ml of blood.
Treatment Adherence Counselors identify patients lost to care and reengage them back into treatment. Patients may benefit from treatment adherence resources if they have difficulty sticking to their medications, following doctor orders or want more information about HIV.
Treatment Adherence Services include:
• Individualized treatment plans
• Viral Load Monitoring
• Adherence counseling, monitoring treatment regimens and managing side effects
• Bi-monthly support groups
• Home and community visits
• Peer support from a person living with HIV
• CDC High Impact Prevention programs
• Treatment adherence tools: pill boxes, alarms and timers, phone calls and direct observed therapies
For intake and referral, please contact a Jordan Health Treatment Adherence Counselor at 585.436.7737.
Anthony L. Jordan Center
82 Holland Street
Rochester, NY 14605
585.423.5800
PPC Department
P 585.423.2879
F 585.423.2876
Care Coordinator
P 585.423.2873
F 585.423.2833
Tues. 9-11:30am / 1-4pm
Fri. 9-11:30am / 1-4pm
Woodward Center
480 Genesee Street
Rochester, NY 14611
585.436.3040
PPC Department
P 585.436.3040 x1764
Mon. 8:30-11:30am / 5-9pm
Tues. 8:30-11:30am
Wed. 8:30-11:30am / 1-4pm / 5-9pm
Fri. 9-11:30am / 1-4pm
